Affiliated COUNSELING AND REFERRAL SERVICES (ACRS)

 DR. Michael Shery, clinical psychology

  2615 Three Oaks Rd, Ste 2A,  Cary, IL 60013

 www.carypsychology.com  847 516 0899 (24 Hrs);  drmike@carypsychology.com

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FREE Taped Messages: Call 847 516 0899 (24 Hrs). 

To hear: How to Select a Counselor-Push 1; Emotional Stress Caused

by an Accident or Injury-Press 2

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 CIGNA Behavioral Health:  Types of Mental Health

Professionals and Online Provider Directory

Don't Forget:  For routine outpatient office visits with an in network provider, you do not need

to contact us for prior authorization. To find an in network provider use our online directory

or our telephonic directory by calling 800.926.2273. In all other cases you must contact us to

pre-authorize your care to help rapid claim payment at the maximum in network level. It is helpful

to have the employee's social security number (found on the insurance identification card) when you call.

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ACRS Services are Covered by Cigna. 

We take care of all the details for you:  To make an appointment for our Cary office, in the southern Mchenry

and northern Kane County area, click here:  New Patient Registration  or to learn more about the psychological services

we

provide call us at 1-847-516-0899 (24 Hrs).

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Types of Mental Health Professionals

Ph.D./M.S. These are therapists – psychologists (i.e., LP), family therapists (i.e., LMFT, LMC), social workers

 (i.e., LCSW, LSW), nurse practitioners (i.e., ARNP, APRN), and clinicians (i.e., LMHC) – who primarily use talk therapy to

help you assess the difficulty you are experiencing and identify solutions. All therapists contracted by

CIGNA Behavioral Health are licensed and offer treatment through independent practices. In addition,

therapists' specialties are identified by CIGNA Behavioral Health as part of the credentialing process.

M.D./D.O. These are doctors who have a specialty in Psychiatry or Addiction Medicine. In addition to diagnosing

 problems and treating them through talk therapy, an M.D. or D.O. can prescribe medication for behavioral health problems

if necessary. Many psychiatrists also have subspecialties such as: Children and Adolescents; Geriatric; Addiction Medicine, etc.

All M.D./D.O.s contracted by CIGNA Behavioral Health are licensed and offer treatment through their independent practices.

Clinic. This is a group practice that may have all levels (see above) of providers in the service location. Please note that

not all providers in a clinic may be contracted with CIGNA Behavioral Health. When choosing a clinic for a referral,

you can ask to be scheduled with a provider who participates in the CIGNA Behavioral Health network to make sure

that you maximize your benefits.

Here is a list of abbreviations often found after behavioral health provider's names:

Types of Degrees:

Types of Licensure:

How do you define confidentiality? Who will have access to my personal information?

Information on mental health or substance abuse treatment of adults* served by CIGNA

Behavioral Health is confidential and will not be disclosed to any person(s), with the following exceptions:

• CIGNA Behavioral Health will communicate with your treating therapist/psychiatrist regarding your diagnosis, symptoms, 

treatment goals, and treatment plan in the process of administering behavioral health benefits or EAP services.

• When an appropriately written release of information document is completed with your signature that instructs
• CIGNA Behavioral Health to disclose your specific information to the person named.
• CIGNA Behavioral Health will communicate the name of your treating therapist/psychiatrist to your primary care physician -

and the name of your primary care physician to your treating therapist/psychiatrist - with your verbal or written approval.

• This is performed as a courtesy to encourage coordination of care between the two.
• You can expect your primary care physician and/or your treating therapist/psychiatrist to ask you to sign a written consent \

to release information.

• The consent to release information will allow for the disclosure of specific details regarding your behavioral health
• and/or medical care, when this type of collaboration is expected to improve the outcome of your overall treatment.
• Mandatory reporting is required when someone is in imminent danger of hurting themselves or others.
• As otherwise allowed or required by law.
• To your health plan or plan sponsor for purposes of plan administration.

NOTE: Being a subscriber does not give you access to information about the access or care received by another individual o

n the policy who is not your legal responsibility, or also, a biological parent or legal guardian who does not have to be "on the policy"

to have access to information about the benefit utilization and services rendered for his/her child, unless court documentation is

provided to CIGNA Behavioral Health demonstrating the parent has no legal rights to such information about his/her child.

*Adult age of consent is defined by state law.

What does "medical necessity" mean?

CIGNA Behavioral Health will work with your provider to determine the appropriate level of care and duration of

treatment that is necessary to decrease the symptoms that you are currently experiencing.

You and your provider will develop a plan that will include specific behaviors/goals indicating that continuation of treatment is

no longer necessary.

What if things aren't working out with the behavioral health professional I'm seeing?

If you need to change behavioral health professionals because the original professional is no longer available or

you are not making the progress you expected, you can call the toll-free number on your insurance ID card.

Tell us what isn't working with your behavioral health professional. We will be happy to help you locate another.

Can I call and talk to a 'live' person if I have questions?

CBH staff are available 24 hours a day to help obtain information on anything from urgent clinical needs to Work/Life issues,

and would be happy to help with any needs you have. Also, if you have CBH's employee assistance (EAP) or integrated programs,

continue to call CBH first to gain full access to your available benefits and the help of our Personal Advocates.

What do I do if I have questions about my claim?

In general, if you have a behavioral health claim question, you can call CIGNA Behavioral Health Customer Service at 1.800.926.2273.

CIGNA Behavioral Health does not pay all claims for Mental Health/Substance Abuse, however. Some accounts have a dedicated

Customer Service/Claim line and you should dial that number for answers to your questions if your benefit plan is set up as such.

How soon should I expect an appointment?

CIGNA Behavioral Health believes that needed care should be available to you in a timely way. The following timeframes

for getting an appointment have been shared with our network providers. If you are unable to arrange for an appointment that meets

these expectations, call CIGNA Behavioral Health at 1-800-926-2273, and our staff can assist you.

If you need emergency services, please go immediately to the nearest emergency room or behavioral health facility.

Your plan benefits will apply to services needed to evaluate or stabilize treatment for a condition that is reasonably

considered to be an emergency behavioral health condition.

-Behavioral Health Professionals

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Return to>"Counselor Find:" Find a Counselor or Psychologist Covered by your Insurance Here

For an appointment call 1-847-516-0899 or go to>New Patient Registration

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Presented by:

Dr. Mike Shery is the director of ACRS and is a licensed clinical psychologist. He has practiced clinical psychology

 for approximately 24 years and is affiliated with almost all health plans, including:  ValueOptions, Medicare, Cigna,

Cigna Behavioral Health, United Health Care, Aetna, First Health, Healthstar, Blue Cross Blue Shield of Illinois,

ComPsych, Magellan Health, HFN, Tricare, Humana, most union local plans, most school district plans, Unicare,

ChoiceCare, CAPP, Multiplan, PPONext, Private Health Care Systems, Humana-Military, Mental Health Network,

Managed Health Network, United Behavioral Health and Beech Street.

He is board certified as a specialist in professional counseling by the International Academy of Behavioral Medicine,

Counseling and Psychotherapy.

He a member of the American Counseling Association.

The office is located in Cary, IL, near Crystal Lake and Algonquin, in northern Kane County and in southern McHenry County. 

In select cases, phone consultations are available for those who don’t live locally> Telephone Counseling.

To make an appointment>New Patient Registration  or to learn more about the psychological services

he provides call him at 1-847-516-0899 (24 Hrs).

Return to>"Counselor Find:" Find a Counselor or Psychologist Covered by your Insurance Here

For an appointment call 1-847-516-0899 or go to>New Patient Registration